Positive Feedback

Negative feedback is the only way to change the behavior of an employee or let them know they have to do a better job, but can be very difficult to be effective. There are so many factors involved - how reviews are delivered, how the employee reacts to him and how it is controlled. Get the delivery right, however, means that it can cause a positive reaction, and also to establish a plan for the future.

How, then provide negative feedback in a positive way? Well first, stop thinking of it as "negative" suggest that more constructive. What will you tell employees they help you perform better at work. You'll probably find it easier to work and, of course, which will benefit society and colleagues. If you can see the benefits, criticizing someone's work becomes a little easier because you are saying how they could do better.

Any person who is under fire can react badly - it's human nature to be on the defensive. Delivery of the comments in a positive way is essential. Do not focus on personal attributes of employees, but noted that the process went wrong in a particular case and what are the effects of this are. This could be something like a proposal was not very clear to the customer expects a lot of services that do not pay. This means that the customer is not happy when they receive these services. It is important to explain the negative result of what the employee did so knowing that their actions have consequences. On the other hand, speak of it as a training exercise - How We work to make this better?

This leads to my second point - the employee's participation in the solution. Faults, then the person would leave them alone angry, but joint planning of how to solve the problem is that the employee and the employer, it looks like you really care to help them work better. It also gives them the opportunity to express their concerns. Perhaps there is a reason the proposal was unclear, for example, they worked in time by someone else and could not generally get well over quotes on time. Maybe they feel they need more support and is a perfect opportunity for him to say.

Once you have developed a plan of action is important to continue to work for him, so do not forget the next day. If the worker performs better next After homework, give them praise. Positive feedback is a great reinforcer - if all someone who is demoralized is negative as shown by a positive feedback you notice the good and evil. If you are used to give positive feedback to employees will be more willing to work for you as if good deeds are raised have no reason to try hard always.

Finally, monitoring of negative feedback is important, first, Make sure the problem has been solved, but also give the employee the opportunity to gain positive reinforcement. If the expected results continue down by all means is in its right to take further measures, but through measures that both put in place that have improved their employment let them know. A Again, a support of employers is much easier to work and a health check is really a training and development.

Sylvia Kittens lives in Harrogate, England